The operations panel for Amazon-to-Amazon sellers
Amazon Dispatch → Warehouse → Customer: follow both stages of a shipment on a single timeline. Know the real profit of every sale at the exchange rate for the day it sold. When a package gets stuck, you find out before your customer does.
01 One package, end to end
An Amazon-to-Amazon package travels in two stages: first within the US to your warehouse, then internationally to the customer. DropPanel does a different job at each of the six checkpoints.
The order goes in; the carrier is read from the number.
Everything waiting to ship, with its waiting time, in one list.
Packages with the same problem are grouped.
A status report for a package that stopped moving.
A notification tells you what to do, not just what happened.
"Delivered" only when the customer has it.
The order goes into the panel and the carrier is identified from the tracking number. You can upload your spreadsheet or CSV file as it is. Duplicate numbers are caught, and a row we cannot read is never dropped in silence — you are told about it.
Arrival at the warehouse is recorded, but the order is not “Delivered” — the customer doesn’t have it yet. Packages waiting to be shipped out are collected in the Warehouse Turnover list, and a wait that keeps growing turns into a warning.
Events arrive from a network of 1,600+ carriers, and customs terms are explained right under the event that mentions them. Packages that share the same problem are grouped under Bulk Actions, so you manage them together instead of one by one.
A package held at customs for an extended period is counted under Customs Risk. The AI Status Report comes in three parts: Status · Assessment · Action. If the package is stuck, it names the likely reason and offers to set a reminder.
When the carrier’s estimate runs past your deadline, Deadline risk flags it days in advance. A notification goes to your phone, so you can act on a late package before your customer asks about it — and before it reaches your account health.
Each sale lands in your books at the exchange rate for the day it sold, and delivery closes the row. If the package comes back, the item, the outbound shipping and the return shipping are combined into a single net loss. When a customer writes, paste the message in and get a draft reply in their language.
02 What’s in the panel
Not a lister and not a repricer. DropPanel starts after the sale: shipments, profit, returns, customers and notifications.
Real borders for 236+ countries, down to state- and city-level positions. The panel marks the last known location of a package, and the card says how precise it is (city / state / country).
Nine metrics, each one a filter. Six checkpoints on the card; open it for the full event history.
Every sale converted at the exchange rate for the day it sold, across 154 currencies. Monthly report, expenses and product analysis each export to a spreadsheet in one click.
What a return really costs you: item, outbound shipping, return shipping. Refunds you’re still waiting on move up the list as they age.
Paste what the customer wrote: the topic and urgency are identified, a draft reply is written and translation is handled. The reply comes in their language, with your language underneath.
Even with the app closed: a package has stopped moving, a deadline is near, a reminder is due. One notification per problem; it closes itself when the problem is gone.
One account, separate books. Click the logo to switch, and compare stores side by side to see which one is making money.
Merged cells, repeated headers, English or Turkish column names, quarter labels, “4.49E+1” — the panel reads them. What it cannot read is not dropped — it is reported. Nothing is imported until you approve the column mapping.
03 Artificial intelligence
Ten separate jobs built into the panel: from event translation to expense classification, from status reports to message triage. Each one is a single button, on the screen you are already on.
The package has been in customs in Mississauga, ON, for 2 days. Day 4 of stage two; the carrier’s last event is “Held at customs.”
Same event for 2 days; day 4 of stage two with 3 days to the deadline — delay risk is medium. The carrier gave no reason; the most likely one is a missing declaration or invoice.
Confirm with your warehouse that the commercial invoice reached the carrier. If there is no movement tomorrow, tell the customer before they ask.
Set a reminder for tomorrow04 Data safety
Anyone leaving spreadsheets behind has one condition: nothing gets lost. Six independent layers, each tested against real failure scenarios.
Every record is written to a local history first, so you can roll back to any earlier version.
Versions that cannot be altered; a failed device or a bad update cannot erase the history.
A change that suddenly drops your record count is stopped on the server and waits for your approval.
A panel that cannot reach the cloud is not allowed to say “Ready.” It cannot fail silently.
Device and cloud counts are compared regularly, and any mismatch becomes visible.
Automatic copies into a folder you choose (desktop Chrome or Edge) — pick a OneDrive or Google Drive folder and your backup lands with a second provider too.
For a single record to be lost, all of these would have to happen at once
And all of it would have to happen without tripping the health watchdog, the server destruction brake or the reconciliation warning. A single failure — a broken device, a bad release, an accidental bulk delete — touches one link of this chain; the record stays in the other five places.
05 Phone and tablet
Packages move no matter which time zone you are in. Add the panel to your home screen so it opens like an app, and let your phone tell you when a package gets stuck. You decide the hours in which notifications stay quiet. No sideways scrolling; everything fits the screen.
06 Pricing
A “shipment” is a new order you open in a given month. Every feature — artificial intelligence included — is open on every plan, with unlimited stores. Plans differ only in the monthly shipment allowance.
You will have entered your first shipment within minutes of opening your account. If your past sales sit in a spreadsheet, upload the file as it is; the panel recognizes the columns and asks you about the ones it cannot. There is no setup fee and no training needed.
Yes. Merged cells, repeated headers, English or Turkish column names, quarter labels and scientific notation are all handled. When the panel cannot work out a layout, the AI proposes a column mapping; nothing is imported without your approval, and any row that cannot be read is reported to you.
On servers in Europe, where each account can only see its own data. For a single record to be lost, six independent layers would have to fail at once: the record on your device, the history on that device, the live record on the server, the immutable cloud backups, the reconciliation check and the copy on your own disk. Cloud backups cannot be overwritten or deleted — a bad release or an accidental bulk delete cannot take your history. If your record count drops suddenly, the server stops the change and asks you first; from Settings you can restore any stored version.
Yes. Each store keeps its shipments, accounting and returns in separate books, and you switch by clicking the logo. Settings › Stores shows shipments, open items, revenue and profit side by side. There is no limit on the number of stores; every plan lets you open as many as you need.
Yes, it works fully on phones and tablets. Open it in the browser and add it to your home screen: it launches like an app and sends notifications even when the panel is closed (on iPhone, once it is on the home screen).
No. AI is open on every plan; there is no limit beyond your monthly shipment allowance. Only what a job needs is sent to the model: in most features the order number, the customer's name and the amounts are never sent.
Bring shipments, profit, returns and customers onto one screen today. Setup takes minutes, and your spreadsheet can come along as is.
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